I came in to test drive a vehicle and was immediately told that I needed to have my credit run before they would even let me drive it. I’ve never had to do that at any other dealership, and it made a bad first impression right away. When I declined the first offer — which was about $4,000 over MSRP — the salesperson completely lost interest and stopped working with me. It felt like the moment I didn’t accept their numbers, I was no longer worth their time. The manager eventually stepped in and tried to work out some options, and I appreciate that effort. But regardless of the outcome, the initial experience with the salesperson made my visit here disappointing.

The team is a ten rating for their kindness and dedication to their customers. I am always greeted with a warm smile. I have been a customer since 1999. My family will always choose Kelly Nissan

The service department face exceptional service. They kept informed of my repairs in a timely fashion.

Help me get the car I wanted and was very helpful and gave me the best rate possible at the best price possible shout out to the sales manager as well🤝

Service manager was quite rude. Promised repairs were not done. My windshield is still broken and I was told, oh well it's your problem. I paid for the car in full and have no further recourse.

Hugeeeee thanks to Manny vegas from kelly nissan. Helped me and my wife on our new 2023 jeep wrangler !! Make sure to ask for him for all your car needs !!

Salesman was very helpful answer all are questions.very professional.Manny Vegas.i will recommend my friend and family member.

I have not one compliant, received constant update and feedback. This service appointment was quick and easy

I purchased my car from them, at the time there were no issues. However, months later I noticed there were water stains inside on the roof. I brought it back twice before they serviced it. Then I had a flat called and scheduled a appointment and was told they had no appointments that week and it qould be a week out before they could see me.... My sensor for the tires came on, and stayed on. I got the car serviced for this tire and paid for a new sensor. The light stayed on, I came back at lease two more times amd was told that I needed new tires, paid for that amd the light was still on. Then, I was informed that due to me using fix a flat I needed to buy a new sensor becuase that messed the first sensor up..... I was never told that I had run flat tires and never to use this.... If I just purchased the car last year even with wear and tare I shouldnt have needed new tires already. Also to have to pay for the same sensor twice within weeks apart is ridiculous. Just think they could have know all of this in the beginning amd saved me and them time.

My only thing is I had to keep bringing my car back for the same issue and I should have been offered a rental for free

Hello! I had a great experience at Ninsan. Manny was great, we will be returning for our future car. We are very happy with our purchase!

Kind courteous informative about services and very accommodating. I was provided with fast services and I was updated with a timeframe of service which was very accurate. Thank you for your service.

Like always we love the service always Every member at Kelly Nissan, great???????? We love Kelly Nissan????

Exelente All right ?? Correct ?? ?? ?? ?? ?? Good ?? Yep ?? ??